Contact information

PINELORE customer support

For product questions, delivery help, cancellations, returns or privacy requests, use our contact form. For an existing order, include the order number and the email address used at checkout.

For product-fit questions, include the product link, selected option, table model and relevant measurements. Please do not include payment-card details, passwords or government identification in a support message.

Returns: approved returns go to our designated US return address. Contact us for the correct address and instructions before sending a parcel. The company registration address and original dispatch address are not automatically return addresses.

See our Shipping Policy, Returns & Refunds Policy and Privacy Policy.